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The vital role of soft skills in cybersecurity careers: A Canadian perspective
In today's digital age, the demand for cybersecurity experts in Canada is skyrocketing, especially among small businesses and tech companies. While...
4 min read
Francois Guay
:
Updated on April 11, 2026
This briefing document synthesizes key insights from the "Build the Network Engine Every Cybersecurity Pro Needs" session from Francois Guay, CEO of the Canadian Cybersecurity Network, presented at BSides Ottawa in March 2026. It outlines some of the methodologies, tools, and mindsets necessary for professionals and entrepreneurs to build a robust network within the Canadian cybersecurity ecosystem. The full two and a half hour youtube workshop video is here: https://www.youtube.com/watch?v=T5bk49MzHYI&t=3225s
The central thesis of the session is that relationships and trust, rather than technical skills alone, are the primary determinants of career and business success in the Canadian cybersecurity market. While skills are foundational, they are insufficient without a nurtured network. The document introduces the concept of a "Networking Engine"—a systematic, lifelong approach to building influence through a continuous "flywheel" of attracting, engaging, and delighting contacts.
Critical takeaways include:
The "Networking Engine" is built on the concept of a flywheel—a self-reinforcing loop that gains momentum over time. Networking is not a one-time task to secure employment; it is a permanent professional obligation.
The Three Stages of the Flywheel
|
Stage |
Objective |
Actions |
|
Attract |
Drawing in the right audience. |
Sharing insights on LinkedIn, attending industry events (BSides), and publishing work. |
|
Engage |
Building an initial connection. |
Professional messaging, email outreach, and participating in forums/communities. |
|
Delight |
Creating lasting value. |
Sharing relevant articles, collaborating on projects, and providing assistance without immediate expectation of return. |
The Critical Role of Trust
In the Canadian market, trust is the gatekeeper for opportunities. Professionals often apply for thousands of jobs or reach out to hundreds of customers with no response because a baseline of trust has not been established. Relationship-building must be genuine and focused on helping others, as trust is "the new currency" in an age of AI-generated content and misinformation.
Success in networking requires a structured 90-day plan and a shift from macro-ambitions to micro-targets.
Defining Specific Goals
Broad goals are ineffective. Professionals must identify specific sub-industries (e.g., Security Operations Center (SOC) analysis, GRC, OT, healthcare, or national defense).
Mapping the Network
III. Toolsets for Scaling the Network Engine
To manage a network effectively, professionals must use systems that prevent them from losing track of communications.
Core Tools
Ethical Tool Use
The use of contact extraction tools like Surf must be ethical. The document explicitly warns against spamming. Outreach should always be professional and value-oriented rather than desperate or pushy.
IV. Tactical Outreach and Job Search Strategies
The document provides a specific methodology for job seekers to gain an advantage in a crowded market.
Bypassing the "Black Hole" of HR
While applying through job boards is standard, it often leads to being "weeded out" by automated Applicant Tracking Systems (ATS).
Personalization and Value Propositions
V. Mindset: Authenticity, Resilience, and Kindness
The human element is as important as the strategic element. Professionalism must be paired with a genuine personality.
VI. Key Practical Recommendations
VII. Important Quotes from Francois Guay
"Relationships determine who gets invited... if they don't feel that they can trust you, they're not going to do business with you."
"Trust is the new currency... especially in this age of deep fakes and everything else that's taking place around AI."
"Building your network is something you're going to do for the rest of your life... if you haven't maintained your network, it's not going to be there when you need it."
"Don't just say 'I want that job.' Tell them why you want that job and tell them a bit about yourself."
"I only work with kind people. I will not work with people that aren't kind. Why would I? It's miserable."
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